

Helping employees understand their benefits is crucial for boosting utilization, satisfaction, and retention. When employees fully grasp what’s offered and how to use it, they make smarter health and financial decisions which benefits both workers and employers.
Place materials (posters, flyers, reminders) in common areas like break rooms. This reinforces awareness and directs employees to online resources or portals.
Use company intranet systems and newsletters to regularly share updates about benefits and wellness programs.
Email employees ahead of open enrollment and throughout the year with reminders, deadlines, and benefits highlights to keep information top of mind.
Offer both digital and printed guides that explain benefits, program details, and important dates. Consider including these materials with paychecks or payroll notices.
Hold in-person or virtual benefits workshops throughout the year (not just at open enrollment). Offering multiple session times helps reach more employees.
Invite benefit providers and vendors to participate in health fairs or themed informational events to showcase resources available through the benefits package.
Designate a staff member as the go-to person for benefits questions. A benefits champion can educate peers, answer questions, and boost engagement.
Ask employees what they want to learn more about. Use feedback to tailor communications and education efforts for the topics employees care about most.
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